Case
StudyNew Drug Entry into a Flat Market: An International
Pharmaceutical Company
The Situation
Development strategies in ethical pharmaceuticals
commonly take decades. The high levels of investment to bring a new drug
to the market mean that marketing strategies must be founded on
excellent marketing intelligence. Our client, an established
international pharmaceutical company, wanted to capitalize on its strong
industry positioning and launch a product into a therapy area -
hypertension - a totally new area for Our client, and a market which was
at the time experiencing extremely slow growth.
Vital to the success of our client's new venture was the comparison of
hypertension in five European countries - Germany, France, Italy, Spain
and the UK. The knowledge gained would allow a positive, informed
strategic marketing plan to be put into place to launch the new brand
across Europe. Our client research study needed to provide a
comprehensive understanding of the prescribing dynamics and
decision-making processes of the hypertension market across Europe, as
well as:
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Determine the extent to which patient type
influences the decision to prescribe a specific drug class
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Understand the hypertension market in terms of
awareness and usage of different brands by GPs and hospital
specialists
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Quantify and prioritize the reasons why doctor
initiate specific anti-hypertensive
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Explore doctors' reactions to a potential new brand
and to identify its advantages and disadvantages compared to current
brands
The Process
Our client (Europe) commissioned a two-stage program comprising
qualitative and quantitative research. In order to acquire the
benchmarks necessary for the quantitative element, our client chose
Wability™ for its multi-client hypertension study.
The Result
As hypertension is a very common condition, physicians prescribe a
large number of anti-hypertensives. The Wability study determined the
factors behind the physician's reasons for choice of class and brand of
anti-hypertensive, including the severity and type of symptoms of the
patient, as well as the cost of the product. In most of the markets
analyzed, even the leading brands have a
relatively small market share of initiations, as physicians have a large
number of brands in their repertoire. Competition between brands is
therefore extremely tough and fractional increases in market share are
aggressively sought after.
Reasons for Choice
The key drivers of choice in the hypertension market
were analyzed in all five countries and were grouped together in the
following categories:
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Patient type
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Simple dosing/mono-therapy
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Familiarity
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Side effect profile
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Perceived severity of hypertension
Key differences in the physician's motivation for brand
selection were identified from country to country, and physicians had
varying perceptions of the same brands across Europe. As a result, a
pan-European launch strategy would require detailed and creative
marketing Corporate heritage, so often a significant factor in ethical
pharmaceutical marketing, was also important in the hypertension market.
Since our client was not well known in the cardiovascular arena in
Europe, it was possible that this issue could slow the uptake of its
potential new brand.
European Diversity
Wability found that brand differentiation varied
markedly across countries. Amlor, the leading brand in France, one of
the newer calcium antagonists, had been heavily promoted and had
established a solid positioning in the market.
In Germany, physicians tended to distinguish between brands to a greater
extent than the more traditional, conservative UK doctors where two
older and cheaper generic brands dominated. The marketing strategy for
any new brand would therefore need to address these international
differences.
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Cardio-protective
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Feel comfortable prescribing
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Simple dosage regime
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Reduces risk of M.I.
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Suitable for Concomitant H.F
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Recommended by consultants
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Suitable for diabetics
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Lowers diastolic B.P.
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Offers long-term control
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Improves quality of life
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Suitable for young hypertensives
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Suitable for asthmatics
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Suitable for angina
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Cost competitive
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Gently lowers B.P.
his list shows that doctors in the UK had a very
different view of the brand from the rest of the market.
Room for Improvement
The Wability study identified the improvements
physicians said they would most like to see made to their favorite
brands. This information highlighted potential areas where our client
brand might build specific unique selling points in each country.
Matching the potential strengths of the brand with the perceived unmet
needs of the physician provided important clues for a successful brand
launch platform. Also, good promotion of a new brand's strengths which
are aligned with the key reasons for choice, are likely to give the
brand greater differentiation in the marketplace, thereby contributing
to increased market share. Identifying gaps in a crowded marketplace The
Wability study showed that the market for ethical anti-hypertensives was
very crowded. Strong competitive pressures existed within all classes.
However, it was felt that our client's potential new brand possessed
some very useful attributes to make it successful. These attributes were
clearly identified and analyzed in the study. Findings and
recommendations were reported back to our client. The company
subsequently incorporated these findings into its marketing and clinical
development plans.
Wability Pharmaceutical Project Synopsis
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Led strategy project team in the development of a
product launch sales strategy which coordinated customer driven
market opportunities, face-to face sales call activity and existing
relationships with physicians into new business opportunities.
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Develop effective and coordinated sales strategies
through the development and implementation of strategic leadership
programs, providing the field sales force with a sense of ownership
and accountability. This program resulted in an eight percent
increase in sales one year after implementation.
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Construct a Sales Force revitalization strategy for
a client whose major product line emphasis had gone unchanged for
more than five years.
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Perform an analysis of prescription volume and
market share dynamics from both Direct and Indirect Sales. This
analysis led the organization to better understand their Market
Share Dynamics and their Rx achievement by prescribers and sales
force.
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Led project teams in developing customized sales
training programs for both new and existing products for several
pharmaceutical and biotechnology sales organizations
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Develop and assists with rollout for key launch
activities as well as product launch promotions and post launch
sales and marketing activities for a major pharmaceutical company.
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Assist a major pharmaceutical company in compiling
market research and integrating it into the development of an
overall marketing strategy.
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Develop a well-documented compensation bonus and
compensation plan for a new drug. This plan was presented at a
launch meeting in order to spur enthusiasm within the field sales
force.
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Led a project team to analyze and reconfigure call
frequency patterns to optimize contact with top per-scribers.
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Organize medical symposia for thought leaders
including the development of training programs to help sharpen
communications skills of thought leaders.
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Plan and implement a large variety of Medical
Education Events. One such event was aimed at addressing patient
compliance issues for a drug, which required daily self-injection.
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Develop a sales training program for Formulary
Opportunity Management for a global pharmaceutical company.
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Develop and assist a major pharmaceutical
organization with rollout for key launch activities as well as
product launch promotions and post launch sales and marketing
activities.
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