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Case Study

Electronic, Over-the-Counter commodity Trading System: A Major Commodities Trader.

The Client,A Major Commodities Trader

Our Client has offices in London, Singapore, New York, Houston and Chicago. Its customer base of more than 400 market participants includes the world's largest energy and financial commodity firms. Its trading system is installed on more than 9,000 desktops worldwide, giving it an important share of all products traded in natural gas, electric power, oil and precious metals.

The Challenge

Before the client started doing business, the vast bulk of trading in the wholesale over-the-counter (OTC) energy and metals markets was conducted via telephone trading networks and faxes. As a result, trading was manual, inefficient and costly. Dependence on brokers meant OTC participants did not have much leverage to negotiate lower commissions.

Another problem was overall market inefficiency because both participants and traders did not have real-time access to pricing and other key information. This inefficiency contributed to a lack of liquidity. In addition, cumbersome manual transaction processing meant high overhead for traditional back-office functions, and reliance on traditional commodity brokers and phone transactions meant participants did not have access to any kind of sophisticated electronic tools to enhance their trading decisions and execution.

Our Client wanted to seize the technological revolution that had occurred in the international financial markets and extend it to the global commodities market. Its vision was to transform over-the-counter (OTC) trading by providing an open, anonymous, multi-dealer environment for 24-hour electronic, OTC commodity trading. It would be open to all commercial markets participants and would require no memberships, dues or fees beyond those incurred in the normal process of trading. And, this approach would offer better pricing and lower commissions than manual trading.

The Solution


Our Client partnered with Wability for a number of reasons: Wability had deep resources and significant experience in the capital markets.

Wability helped transform the company's existing trading platform from an analog system to a digital, Web-enabled trading system. Wability's team became virtual employees, working side-by-side with our Client's staff. Within nine months, the project team conducted planning, created requirements and a detailed design, built and tested the new platform, implemented two releases-the first for precious metals and the second for oil and gas-and designed and delivered training.

Wability helped our client establish its operations processes and environment by creating a "run book" that spells out actions to be taken by the hosting provider's operations staff if a system event occurs, such as a server crash or a communication failure between locations. Wability also implemented necessary production monitoring and defined processes and procedures necessary for everyday operations.

The project required development of customer support, including designing a comprehensive, end-to-end production support process. Wability worked with all technology providers to ensure they understood their roles and responsibilities, conducted training for all client primary technical contacts, and planned testing for support processes during precious metals implementation.


Benefit

With Wability's help our Client realized its vision, offering OTC participants faster transaction execution and processing, higher efficiency, strong liquidity, price competition, reduced costs, and in-depth information to enhance decision-making. All transactions executed are 100-percent electronic and involve no intermediaries. Also, volume totals do not double-count transactions by adding both buyer and seller volumes to artificially inflate numbers.

Just eight months after the launch, our Client crossed the $100 billion notional value mark, and to date it has completed more than 500,000 trades with a value of $450 billion