Testing Enterprise Software for Global Markets: A Global Software Company
The Business Challenge
AvantGo needed to ensure their recently localized versions were fully functional and would integrate seamlessly into diverse regional environments including German and French versions of Microsoft Windows, Sun Solaris and Linux operating systems communicating with Palm and Windows CE PDA(s).
Solution
AvantGo provides mobile infrastructure software and
services that extend the Internet and corporate applications beyond the
desktop to handheld devices and Internet-enabled phones. The AvantGo
Enterprise solution stack includes mobile, desktop, middleware, and
server application modules. AvantGo software and services bridge the gap
between the Internet, wireless and mobile technologies. Because of the
complexity of the test beds, complicated by the matrix of linguistic
variations in each tier, testing localized versions of the AvantGo
product line represented a unique challenge.
Our solution of combined technical and linguistic skills led AvantGo to
select Wability as their testing partner. We maintain an extensive
library of localized operating systems; web hosting platforms, and
applications. In addition, Wability brought deep experience with mobile
test environments through our work on certification programs developed
for Palm and Microsoft. The combination of ready-to-deploy test beds and
pre trained test engineers meant reduced training and set up times,
enabling Wability to complete all phases of globalization testing
efficiently and economically. After analyzing AvantGo’s environments and
challenges, Wability provided AvantGo with a customized testing
solution, which included
.
Localized Compatibility Verification Testing
Wability evaluated the compatibility of AvantGo’s Enterprise software with various Localized products and systems, including localized versions of Microsoft Windows, Sun Solaris, Linux operating systems, web browsers, Palm and CE-based devices. We helped AvantGo resolve Compatibility and functionality issues of localized products, real-world locale conditions, and third-party Dependencies.
UI Testing
Wability’s trained lingua-aware test engineers checked the localized UI of AvantGo’s Enterprise software for missed translations, text truncations, page formatting and layout problems, font issues, incorrectly sized dialog boxes, and other cosmetic issues.
Functional Verification Testing
Wability ensured that functional defects had not been introduced during the localization process. This included testing the installation of the localized product, verifying hot/accelerator keys and strings, printing of local specific text and currency symbols, product-specific functions and un-installation of the localized product. This testing was completed using manual test scripts and exploratory heuristic testing methods. Wability provided a secure online reporting system enabling AvantGo to receive our tester’s findings over the Internet so bugs could be tracked, fixed and regressed in real-time. Our in house test bed and trained testing staff allowed us to complete this project 51.5 hours ahead of schedule, saving AvantGo time and money. By partnering with Wability, AvantGo was able to launch their product into the global marketplace rapidly and with confidence.
RESULTS
Wability was a critical factor in the successful launch of the first-localized versions of our enterprise software. The Wability team uncovered a wide variety of localization defects, from truncations to cultural context issues that would not have been exposed if we relied solely on internal testing. The result was a much more polished product. Working with Wability’s professional staff was a pleasure.”
Wability SERVICES
Wability is the premium provider of testing services that enable technology companies to release proven enterprise-scale applications on a worldwide basis. To learn more about Wability, email to info@Wability.com, or visit www.Wability.com.